Refund Policy

Our Commitment to Your Satisfaction

At Mastering Clinicals, we are committed to providing high-quality medical education. We want you to be fully satisfied with your purchase. This Refund Policy outlines the terms and conditions for refunds on our courses and services.

Eligibility for Refunds

  • Refund requests must be made within 14 days of purchase
  • You must not have completed more than 25% of the course content
  • Refunds are not available for individual modules or partial course completion

How to Request a Refund

  • To request a refund, please email [email protected] with your order number and reason for the refund. Our team will review your request and respond within 3 business days.

Refund Processing

  • Approved refunds will be processed within 5-10 business days
  • Refunds will be issued to the original payment method used for the purchase
  • Any applicable taxes or fees may be deducted from the refund amount

Non-Refundable Items

  • Downloadable course materials once accessed or downloaded
  • Live webinar or consultation sessions that have already taken place
  • Subscription fees for the current billing period